Yes.. but you might prefer me not to. People often think they want to be able to update their own sites because it will be so much easier and quicker. When a business is in its infancy, you may have lots of time to devote to your website, but in my experience, only the very computer literate carry on wanting to maintain their own site once the business takes off, however easy it may be to do. Most of my customers simply send me an email when they want a change.. and if I'm there and its urgent, I will do it straight away. Much cheaper .. and much easier.. and of course your site can then be really flexible and evolve with your business.

You need to pay for 3 things - registering the domain, hosting and my design time. The domain and hosting are fixed costs (see later questions), and my time is £38 per hour. How many hours design time is really up to you .. we can do a simple site for as little as £150, yet they can end up being nearer £800. The best thing to do is to talk to me about what you want and I can explain how much of that we can achieve within your budget.

This means choosing a name (for example www.charlotteduff.co.uk) and registering it in your name. I can organise this for you. For .co.uk addresses it currently costs about £10 for 2 years registration. I can also set up email addresses for you at your domain. Dot coms normally cost a little more, but still only about £20 for 2 years.

This means paying for somewhere to put your website files on the internet. I use 3 different companies and would choose the most suitable depending on what kind of site you're creating. I can organise this for you so you don't have to worry about it. It costs around £25 per year.

If you have the ftp username and password for your site and they are small changes, then this is fine. If however they are more complex changes or a complete redesign, it is likely to be more cost effective to start again from scratch as it often takes longer to pick apart someone else's HTML code.

If the domain and hosting are in your name, then I can sort this out for you. If however it is all in the web designer's name and they have disappeared, then its probably easiest if we start again from scratch with a new name.

I am not a graphic designer, but I do create simple graphics. If you have a rough idea, I can create it for you.. or sometimes a logo will evolve as we embark on the design process. If you want something more complex, or if you need someone to help you with ideas, I have an excellent graphic designer colleague who we can subcontract to.

I certainly can .. although I'm not a copywriter, I have had lots of experience and may be able to help you fine-tune your ideas and can advise you on how to best to structure your content. However, if we can't get it right, I have local freelance copywriters that we can subcontract to.

It takes 24 - 48hrs for the domain name registration and hosting to get set up (not my paid time, just time you have to wait for the info to propagate around the internet). Once that's set-up, we can get a temporary holding page up and running in a matter of minutes, enabling you to start using the site address straight away. If you are clear with your ideas, there is no reason why the whole site couldn't be up and running within a week. In practice, however, most sites tend to take place over a period of 1-2 months, involving emails going to and fro as we refine the design and make changes as the site evolves.

The design is a 2-way process and I will try to never do too much in one go without showing you and checking we are thinking along the same lines.

Yes and no! I can help you improve your chances and talk to you about your particular business and give you pointers in the right direction. But I do NOT offer a guaranteed high ranking. Be wary of those who do.

It certainly can .. and its very easy. You (or I) just design one using one of the various free options around and we link to it from your site.

Yes ..look at www.indigoroad.net on their download page

Yes ..look at www.indigoroad.net on their download page

Although technically this is easy, I am a freelancer working on my own and I am not prepared to take on the level of responsibility for your business that allowing you to do this would entail. However, some of my sites do have downloadable booking forms and email enquiry forms. Also, I can link to Amazon or another retailer if you like .. lots of options as long as I am not holding responsibility for the buying process.

Hang on, haven't we already had this question? Yes, but I really do want to make this point clear. If you know what you want, and you are able to pay whatever it takes, then getting the site up and running can probably be done just as well by anybody. The important thing that I can offer you though is that I will still be around after your site is finished . I can answer your questions, make minor changes, make major changes, add pages, renew your hosting and domain registration, help you with your email, give you IT support, whatever you need. All of the sites you see on my portfolio are customers that I am still in contact with and I regularly speak to them and make changes to their sites. There are short quotes on the portfolio but these customers would be willing to give more information if you wish.